You can reach our customer service by phone from Monday to Friday between 8:00 AM and 2:00 PM at the number +49 341 252 578 50.
Alternatively, you can also submit your request via our contact form – we usually process your inquiry within 24 hours as quickly as possible.
To help you quickly, please send us the following information if possible:
- Your order number
- A brief description of your problem
- Photos or videos (if available)
The more information you provide, the faster we can help you.
Thank you for your trust.